Guide and best practice TrueMail Microlux-NET

Microlux-NET's mail server service focuses on the usability, convenience and security of our customers' mailboxes.
On this page you will find all the details to use/configure it in the best possible way.

MAIN FEATURES

Server in POP3 or IMAP mode  In the first case (POP3) to download messages and remove them from the server, making them no longer accessible via Webmail or another mail software. In the second case (IMAP) to leave all the mail on the server, so as to keep it synchronized for all the devices on which the account is configured (including webmail).

Shared hosting space  The boxes share the space of the hosting plan, in this way their capacity is dynamically set to their real use, so without having to worry about over-allocated or under-allocated disk space.

Plesk Control Panel   The control panel provides a single box administrator account with which to easily manage the creation of automatic autoresponders and forwarding to other email addresses (for aliases it is necessary to request activation through Microlux-NET support). Some of the features that can be activated on Plesk can also be managed directly through the webmail filters.

Webmail Roundcube  The webmail available is Roundcube and offers the main options related to emails (read confirmation, tags, attachments with data protection and more). Roundcube is responsive, ideal for mobile use as well.

Daily backup (only on hosting plans "Managed")  The backup provided is IBM's top reliability TSM (Tivoli Storage Manager), performed daily and incrementally. The backup is off-site (on datacenter far from the one where the mail service is managed) and in case of cancellation of an email guarantees the maintenance of the history for a maximum of 28 days within which, at the customer's request, it will be recoverable by our support team.

Antispam  It is the real security for those who use the Microlux-NET mail server. Centralized and fully managed, it uses filters based on a high number of local controls and reputation services that operate both before receiving the message (evaluating the IP, the sender's domain and the behavior of his mail server) and examining the content to detect any typical spam or virus signals. All this with constant updates of the filters themselves and continuous resolution of possible false positives reported. Support enabled by default for DKIM, SPF and DMARC.

Mail autodiscover  Automatic detection of inbox configuration on mail clients (Microsoft Office Outlook, Mozilla Thunderbird, Gmail, iOS Mail on iPhone/iPad, etc.). Allows automatic configuration of all parameters (authentication protocols, mail servers, ports, etc.) without the need to set values manually. Attention, not all mail management systems support the mail autodiscover functionality and if you have problems please refer to the parameters in the following section for a manual configuration or contact our technical support.

CISPE  From a technological point of view, our mail server is based on Cloud platforms compliant with the CISPE Data Protection Code of Conduct. Our professional email solution was built using a design of process that commit us to protect data from profiling or activities not achieving GDPR compliance.

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Parameters

Incoming mail*

Imap
Server: mail.microluxnet.it
Port: 143
Protocol: STARTTLS

Pop3
Server: mail.microluxnet.it
Port: 110
Protocol: STARTTLS

Outgoing mail*

SMTP
Server : mail.microluxnet.it
Port: 587
Protocol: STARTTLS

* replace "microluxnet.it" with the main domain of your hosting plan

Login - Dashboard

The control panel is available in Italian and English (other languages on request)

Change Mail Account Settings

Ability to change your inbox password, set up forwarding of email messages to one or more addresses, configure an automatic response for each email message sent to the email address of the account (e.g. to communicate that you are away or on vacation).

Mail account configuration information

More information on how to configure your email client program to use your mailbox (Outlook, Gmail, Thunderbird, iOS Mail, manual configuration).

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Miscellaneous configurations

iOS - iPhone

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

iOS - iPad

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3)
In case of an error in the automatic configuration of the inbox server, configure the account without SSL (leave it active only for SMTP).
Replace "microluxnet.it" with the main domain of your hosting plan.

Android

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

Apple Mail

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

Outlook 2019 - Mac

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

Outlook 2019 - Windows

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

Thunderbird

Use STARTTLS safety protocol for both output (port 587) and input (port 143 IMAP or 110 POP3).
Replace "microluxnet.it" with the main domain of your hosting plan.

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Technical assistance

  +39 0444 1821659
  tech@microluxnet.com

IT infrastructure monitoring service Microlux-NET (HTTP, HTTPS, DNS, FTP, POP, IMAP, SMTP, MYSQL)*

Clicking on every single item gives you a detail on monitoring
* Clicking on every single item gives you a detail on monitoring.

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